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Investigating and evaluation of service quality gaps by revised Servqual model (Case study: The M.A students of Azad university
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The Extended Gap Model of Service Quality In their model, the authors... | Download Scientific Diagram
GAP Model of Service Quality (Zeithaml, Parasuraman, & Berry, 1990) | Download Scientific Diagram
Service quality - Wikipedia
Servqual model
Servqual model
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PDF) Service quality management in the insurance industry on the basis of service gap model
Sustainability | Free Full-Text | The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector | HTML
The Customer Service Gap Model
